Customer Reviews

You made this a ten look like a brand new Bose 20 headset! thank you. Excellent work!!

I got my head back, thank you so much for the quick repair.

The headsets turned out GREAT! Thank you!

Thank You Chad, Always been an Awesome experience doing business with you . Wishing you a Great Holiday Season

Tried the set this weekend- works great. Thanks for your expertise and efforts to keep us flying!

Loving the headset. Thanks.

Thank you Terry for a very expeditious and professional repair. I will pass on the feedback to my clients.

Terry- Wow! Exceptional work on my headset! Thanks for taking product Lightspeed has abandoned and making it useful again! All the best-

Thanks for the good work and saving me money.

My Lightspeed headset wires were shot. the battery module rubber was degrading. Called Lightspeed for repair and they didn't service my headset anymore because of age. Called Terry at KC Headsets, sent my headset over to him, and in about 10 days got it back, in my opinion, better than new condition. I say better than new because I had the rubber cables replaced with kevlar cables... so glad I did. Would recommend Terry without hesitation.

Hey Terry and Cathy, You guys have been a blessing, I thought I was going to have to buy another headset. Again thank you, also Terry thank you for the frank conversation of up grading the cable.

Thank you for quality service time and time again. I love the quality work you provide at a great price. Thank you on behalf of anyone thats used your service as well as the pilots here at 3DW

Hi Terry, I unpacked my 25 year old DCs and was going to buff out the scuff marks now that it is working again, .. BUT YOU HAD ALREADY!!! They look BRAND NEW, and the new seals and inside form is fabuluous! Thanks again!

Dear Terry & Cathy, I just wanted to take a monent to thank you both for the outstanding service you continue to provide. It's always a pleasure doing business with professionals who truly take pride in what they do. Your reliability, attention to detail, and personal touch set you apart--and it's clear you run your business with heart and integrity. It's not easy to find that kind of consistency and care these days, and I want you to know how much it's aqppreciated. On behalf of myself and the entire pushback team, THANK YOU for all you do. We value the relationship and look forward to coninuing our work together.

Terry, You have absolutely made my Day !! I am tickled to get this great headset back in service. Thank You and have a wonderful Holiday weekend. How much do I owe you and what method of payment would you prefer? Be Well !!

Love doing business with you. I pass to all my pilot friends.

The Headset came today. Looks beautiful. Excited to see the new kevlar cord. Cant wait to try it out in the bird this weekend. Thank you for the good work.

Second time I have done business with KC Headsets; quick response and turn time for parts/repairs. Highly recommend!!!!!!

Hi Terry: Merry Christmas and a Happy New Year. I received the Bose X headset and flew with it yesterday. It was perfect in every way for the flight. I appreciate your honest review and your ability to get it back to me so quickly. I hope by now you have received my check. If not please let me know. You were very kind to send it back, repaired without immediate payment. I appreciate your excellent work. Many Thanks and please let me know if you received my check. Best regards.

Folks, Just a note about excellent service I received on two occasions from Terry Gerber and KC Headsets. I first sent a headset to Terry to fix a broken yoke. He did just that and returned the set in less than two weeks at a very reasonable price. The new yoke broke and I called Terry again. He said he thought it was still under warranty. As I had to have it, I went ahead and sent it anyway. He replaced the yoke, re-conditioned the ear pieces, improved the volume control, restructured the carrying case and shipped them back to me. All at no cost. I know it was under warranty, but this was service above and beyond. You can tell when someone enjoys their work. Terry is that type individual. Definitely a guy to keep in mind if you think you need those services.

Dear Terry, Just an appreciation note. The headsets arrived today!! Thank you so so much for all your help over the last 2 months and for all the advice with all my questions. The headsets are in amazing condition and I am beyond impressed with them. I will definitely forward your name to anyone looking for a headset. Have a great weekend and looking forward to doing business with you again. Kind regards

Absolutely thrilled with my purchase! Communication was outstanding—prompt, clear, and friendly. The item exceeded expectations in quality and was even better than described. Packaging was meticulous, ensuring everything arrived in perfect condition. Shipping was fast and ahead of schedule. I'm genuinely impressed by the dedication and professionalism. This has been a wonderful buying experience, and I highly recommend this company. Thank you for such excellent service!

Headset worked great on a nice XC this morning! Thanks for the fast turnaround and service!

Terry is an absolute pro. First, he answered the phone on a Sunday afternoon. Unheard of in most cases nowadays. Second, he was fair, to the point and honest with his diagnosis and cost estimates on my headset. After determining he could not obtain the module needed to repair my headset, he returned it to me. A week later he called me to see if I still had it and wanted my headset repaired. He stated that he'd obtained some donor headsets and the module needed was included. I returned the headset to him and he expedited the repair and returned them to me. Terry was pleasant to talk to, engaging and had a genuine interest in repairing my headset and obtaining my satisfaction. Thank you Terry. You are a rare find. I have and will absolutely recommend you for future repair work. God bless you and continued good luck in your business.

Ordered stirrup for Bose X. Arrived quickly, was the right part, instructions for installation were perfect. I love doing business with Terry!!! 5 Stars

The Zulu3 headset arrived as described (new), on time, well packaged/protected, and in excellent condition. Seller pricing was a factor in my choice, along with fast free shipping via priority mail. Overall, I'm very pleased with the seller and the product, I would recommend KC Headsets to my fellow pilots, and I will absolutely call on them again for future headset needs. Thank you, great service and will continue to recommend you to other ABS'ers!

Thanks so much. You were very helpful after some previous terrible experiences trying to buy a used headset.

The David Clarks are working just fine. Thank you so much for your attention to my headset repair request and the earpad replacements for my Lightspeed XL. It was a pleasure doing business with you sir.

I haven't had a chance to test it in the plane yet. But I have a LEMO to dual plug GA adapter (with a 9V battery) here at home. Plugged the repaired headsets into the adapter and it worked instantly. Just as you said, I didn't even need to push the ANR button to have it turn on. The light blinked and the noise reduction was just as it should be. So thanks very much for the repair. I could not have asked for quicker work, better communications or a more reasonable price. I am a very satisfied customer! I am also a member of the "Cessna Pilots Society" which a very active online forum with hundreds of pilots participating. I will write up posting there and let everyone know what great service you provide.

I just had a chance to fly tonight for the first time. The headsets worked like they were brand new! I can't thank you enough for fixing these. I will be sending them your way on the next repair go around. Thanks!

Thank you very much. I find it rare to deal with someone with character as I see in you. I still believe in a mans word is everything. Thank you sir. When I get this unit back, I can then take it flying to see if the noise is there. Could not test it today or for the rest of the week due to either TFR or weather. I'll keep you in the loop. P.S., check is in the mail.

My Sennheiser headsets just arrived. I wanted to send a quick note of gratitude for the excellent work you've done. I truly appreciate the care and professionalism you bring to every project you've done for me. I'll be carrying your card in my flightbag should any of my fellow pilots have a need! Thanks again,

I used my headset this week. Works like a charm and looks great. Nice work! I will definitely send people your way that may need repairs. Thanks,

I appreciate you finding this part for the headset. Without it that Lightspeed would be useless. BTW incredibly trusting in this day/age to ship without getting prior payment. I like it though - reminds me of back in the day when a handshake actually meant something. Best,

Thanks so much for helping me pick out a headset on the phone last week and for your business. I just opened your package and those DC's look brand new! I just tried them on and they are so much more comfortable than the ones I was borrowing. I feel like a real pilot now! Take care and I will be recommending you to my flight school. With Gradtitude,